COVID-19 Statement

Like you, our dealership continues to navigate these challenging and unprecedented times. The spread of COVID-19 is top of mind, and we are committed to protecting the health and well-being of our team members, customers and communities today, and every day.
Our Service and parts departments are now open 8 am to 5 pm Monday to Friday and 8am – 1pm Saturday. Our sales department is also now available to help you, including test drives and is open 9am to 8pm Monday to Thursday and Friday and Saturday 9am to 5pm.
For the safety of both our team members and customers, we will be maintaining social distance if you visit our dealership.

Extra precautions have been taken in the following areas:

Parts and Service:

  • Contactless vehicle drop off and pick up
  • Sanitization and/or protective equipment in each service vehicle
  • Plexiglass partitions between guests and staff
  • Masks worn by all staff if in traffic areas
  • Masks and gloves recommended and available to all guests
  • All high traffic touch points disinfected in the building regularly
  • Hand sanitizer station set up at each entrance
  • Waiting areas set up in drive thru with marked off social distancing between chairs
  • Social distancing adhered to
  • Shuttle service and car wash service suspended at this time to maintain social distancing

Sales:

  • Sanitization of each vehicle before and after test drives on all touch points
  • Plexiglass partitions between guest and staff
  • Masks worn by all staff not behind plexiglass
  • Masks and gloves recommended and available to all guests
  • All high traffic touch points disinfected in the building regularly
  • Social distancing adhered to
  • Hand sanitizing station set up at each entrance

Please reschedule your visit if you are feeling unwell or have travelled out of the country in the last 14 days.Please sanitize your hands when you arrive at the dealership.
To book an appointment please contact us at 905-684-6318
We appreciate your patience and cooperation during these difficult times and hope you and your family stay safe and healthy.
Thank you for your business and for placing your trust in us.

Sincerely,
St. Catharines Mazda